SAS-Scandinavian (SAS)

Scandinavian Airlines Classes

• SAS Business: Amenities include: 1-2-1 seat configuration (50% of all seats are single), extra wide, fully flat seats (58-61 cm/23-24 inches wide between arm rests), massage seats, access to aisle from all seats, minimum length 196 cm (77 inches), moldable seating (inflatable/deflatable), on-demand entertainment with 39 cm (15.4 inches) HD screens, individual power and USB ports. Passengers are able to make calls and use their mobile phones inflight. WiFi is free of charge. The bedding (pillows, mattress, blankets) comes from the oldest bed manufacturer in Sweden, Hästens. SAS Business clients can experience Hästens products on all long-haul flights of Scandinavian Airlines.
• SAS Plus: Amenities include 2-3-2 Seat configuration, 97 cm (38 inches) seat pitch, 18 cm (7 inches) recline. The first row in SAS Plus features leg rests, the other rows provide foot rests. On-demand entertainment system is offered with 30 cm (12 inches) HD screens. Individual power and USB ports are also available. Passengers are able to make calls and use their mobile phones inflight. WiFi is free of charge.
• SAS Go: Amenities include 2-4-2 seat configuration, 79-81 cm (31-32 inches) seat pitch, 15 cm (6 inches) recline, on-demand entertainment system via 23 cm (9 in) HD screens, 1 power port per pair of seats and individual USB ports. In SAS Go Scandinavian Airlines offers food and drinks onboard, as well as WiFi available for a fee of EUR15 (US$19) (free for EuroBonus Gold and Diamond members). Passengers are also able to make calls and use their mobile phones inflight. 

Baggage  

• Carry-on (cabin) baggage: The maximum size and weight for carry-on (cabin) baggage onboard Scandinavian Airlines flights is: height 55 cm (22 in), width 40 cm (16 in), depth 23 cm (9 in), weight 8 kg (18 lbs). Passengers flying to the United States/Asia in SAS Plus/SAS Business can bring 2 pieces of cabin baggage onboard weighing up to 8 kg (18 lbs) each. In addition, all passengers are allowed to bring onboard a handbag/small laptop bag for free (height 40 cm/16 in, width 30 cm/11.8 in, depth 15 cm/5.9 in). SAS performs random inspections of hand baggage at Oslo's Gardemoen airport. The purpose is to increase comfort during flights and minimize the risk of delays. Security checks on electronic devices are carried out at departure gates for flights to the United States from Stockholm and Copenhagen. 
• Checked baggage: Scandinavian Airlines allows passengers to take at least 1 cabin baggage item up to 8 kg (18 lbs) free of charge. Passengers can bring more baggage depending on their ticket type: SAS Go (1 piece of 23 kg/50 lbs), SAS Plus (2 pieces of 23 kg/50 lbs each), SAS Business to/from the United States/Asia (2 pieces of 32 kg/70 lbs each). EuroBonus Gold and Diamond members can check in 2 extra items free of charge. Star Alliance Gold members and EuroBonus Silver members are entitled to 1 extra item baggage free of charge.

Boarding 

• Check-in deadlines: SMS, Internet, Mobile, SAS mobile site - 60 minutes; SAS Self-Service Kiosk - domestic flights 30 minutes, to Europe 30 minutes (SAS Go 40 minutes), from Europe 45 minutes, to/from United States/Asia 60 minutes; manual check-in at SAS counter - to Europe 30 minutes (SAS Go - 40 minutes), from Europe: 45 minutes, to United States/Asia 50 minutes; Bag drop - domestic flights 30 minutes, to Europe 30 minutes (SAS Go 40 minutes), from Europe 45 minutes, to/from United States/Asia 60 minutes.
• Passengers have to be at the gate no later than 20 min when traveling domestically/within Europe and 40 min when traveling to/from destinations outside Europe.
• All passengers must have valid boarding pass. Those traveling form outside Scandinavia or without a ticket registered to a card, must produce valid boarding pass, either on their mobile phone, or printed. 
• Once passengers have arrived at the gate, they have to listen to the boarding announcements telling about the boarding process. Scandinavian Airlines policy is to give premium clients priority when boarding.
• Priority boarding is allowed for Diamond/Gold-card holders with Scandinavian Airlines/Star Alliance and in case passengers are travelling in SAS Plus/SAS Business.

Food & Drinks

• Scandinavian Airlines offers pre-ordering on most European flights. Passengers can pre-order their meals from the time of booking up to 18h prior to departure when they book their flight at the carrier's website or through their travel agent. Breakfast is available to buy on flights longer than 1 hour with a departure time before 9:00 a.m. Sandwiches, salads, lunch, dinner, and kids' meals can be pre-ordered on flights longer than 2 hours.
• SAS Go travelers on flights in Europe and Scandinavia, including domestic flights in Sweden and Norway, can purchase drinks and food from the carrier's menu. Tea and coffee are complimentary. 
• On Scandinavian Airlines intercontinental flights, drinks, food and snacks are included in all travel classes (free alcohol drinks are offered in SAS Go). The variety and selection depends on the time of day passengers are traveling and whether they are flying in SAS Go/SAS Plus. In addition, they can also buy drinks and snacks from SAS onboard menu. 
• For passengers travelling in SAS Business class, a more extensive menu is offered, including a glass of champagne and a choice from 3 different main courses as part of a 3-course menu. A buffet of non-alcoholic drinks, fine wines, fruit and snacks is accessible throughout the flight.

Special meals: Passengers who want to have meals other than the ones served onboard can request special meals. These are available to all passengers to/from the United States and Asia and SAS Plus passengers on European flights longer that 90 minutes. Special menus for infants and children are also offered. All special meals must be ordered 24h before departure via Scandinavian Airlines Customer Contact Center.