Air France (AFR)

Air France Classes

• La Premiere (Air France long-haul First class product): available on Airbus A380-800 as well as selected Boeing 777-300ER aircraft. Air France Premiere cabin features leather seats which recline 180 degrees, forming 2-metre long beds. All seats feature a 10.4-inch touchscreen personal screen with gaming and audio video on demand, automassage feature, privacy divider, storage drawer, reading light, noise-cancelling headphones, personal telephone, laptop power ports. Passengers are also provided with personalised coat service, "boudoir-style" cushion, pure merino wool blanket, and a travel kit with Biologique Recherche facial & body care products. Turndown service includes a duvet, mattress, sleepwear, hypoallergenic feather pillow, a pair of slippers and dust bag for shoes. Private lounge access is provided worldwide with chauffeured car to the Air France aircraft. 
• Business (Air France long-haul Business class product): available on all Air France long-haul aircraft. Business class features angled lie-flat seats reclining to 2 metres in length. Each of the seats includes a 10.4-inch touchscreen TV monitor which offers interactive gaming and AVOD, personal telephone, laptop power ports, reading light. Air France released a new business class product, the Zodiac Aerospace Cirrus designed by Mark Collins of Design Investment and by the design & branding agency, Brandimage. This new seat was installed on Boeing 777 aircraft between June 2014-summer 2016, and all other aircraft types were retrofitted. 2,102 seats were installed. The new cabin has a 1-2-1 layout, opposed to the previous 2-3-2 layout. The new 41-cm (16-inch) screen offers unique navigation experience similar to tablets. Through a redesigned user interface and 12 languages available, choosing an entertainment program is possible from more than 1,000 hours of entertainment. The seats easily convert into fully flat beds with 180-degree recline, and feature touchscreen remote control, universal electrical outlet, USB port, noise cancelling headphones, Air France signature padded headboard, privacy screen, ample storage space, duvet with XXL feather down pillow and adjustable headrest.
• Premium Economy (Air France premium economy product for long-haul flights). Premium Economy is a dedicated cabin section with 2-4-2 configuration (2-3-2 on long-haul Airbus and 3-3-3 for Alize on 777-300 serving Caribbean and Indian Ocean routes) with 96.5 cm (38-inch) pitch (36-inch/long-haul Alize seats), 123-degtee reclining fixed shell seats with adjustable headrest, a 10.4-inch touchscreen, universal power ports, personal reading lamp, and adjustable leg rest. The seats offer 40% more space in comparison with Voyageur seats; these seats offer 20% more legroom and are 20% wider). There are 38 seats on Airbus A380, 32 on Boeing 777-300ER, 24 on Boeing 777-200 and 21 on Airbus A340-300 and A330-200 (located between Business and Economy cabins, behind Business on A380 upper deck). Premium Economy passengers receive priority airport services, double baggage allowance, lounge access, extra frequent flier mileage. Amenities include improved blankets, Sennheiser noise-cancelling headphones, amenity kit (with eye mask, earplugs, socks, toothbrush, toothpaste), and enhanced meal service with 2nd hot meal, ice-cream and candies, all served with metal cutlery and real glass. An improved Premium Economy seat with the same shell was introduced in June 2014 on Boeing 777, featuring improved foot rest and better cushioning.
• Economy (Air France Economy-class long haul product). Economy seats recline up to 118° and include winged headrests, personal telephone, touchscreen TV monitor with AVOD Interactive Entertainment System. On long-haul flights, the menu is presented with a choice of 2 meals. Medium- and short-haul Economy services are operated by Airbus A320 with different seating arrangements. On most aircraft, Air France provides extra legroom seats in Economy class called Seat Plus, located in economy class exit rows as well as other rows depending on the airplane, plus the economy seats on 747's upper deck, with at least 4 inches more seat pitch (36 inches versus the usual 32 inches in standard economy seats), 747 Seat Plus section also offers an extra half-inch of seat width. Prices vary by flight departure time, but Seat Plus is free to elites and passengers with full fare economy tickets.

Baggage 

• Carry-on baggage: The total size and number of hand baggage items passengers can bring depends on the travel cabin. Air France calculator indicates how many baggage items travellers can bring on their trip. They can take 1 or 2 items depending on the flight cabin, plus 1 accessory. The hand baggage must not exceed the dimensions: 55x35x25 cm (21.7x13.8x9.9 in) including wheels, handles and pockets. The combined weight of the hand baggage item and the accessory must not exceed 12 kg (26 lb) / 18 kg (39.7 lb), depending on the travel cabin. In addition to the hand baggage, passengers can bring 1 personal accessory (handbag, briefcase or a small bag for a camera, notebook computer, or any other electronic device) which should not exceed the dimensions: 40x30x15 cm (16x12x6 in). The accessory must fit easily under the seat in front, unless the passenger is seated in an emergency exit row - then the accessory must be stowed in the overhead storage bin.
• Checked baggage: The allowance type, by number of items or weight, and the amount charged varies in accordance with the class of service, destination, and frequent flyer status. The carrier, Air France, provides each traveller with the baggage allowance for the particular trip on the Trip Summary and the electronic ticket. Passengers can also enter their flight information into Air France baggage allowance calculator in order to verify their allowed number of bags. Checked baggage items must not exceed 23 kg (50.7 lb) in Economy/Premium Economy cabins or 32 kg (70.5 lb) in Business/La Premiere cabins, and must not measure over 158 cm (62.2 in) length+width+height. Bags over 23 kg (32 kg) or extra pieces of baggage incur an extra fee. 

Boarding 

• When traveling on Air France flight, a variety of options are available for travellers to check in before/after arriving at the airport: online check-in, automatic check-in, Air France counter check-in, self-service kiosk check-in.
• During online check-in, passengers are given the option to: select flights, select passengers, choose seats or buy Seat Plus for extra leg room, buy additional baggage allowance (about 20% off the airport rate), print the baggage tags and receipts at home.
• Arriving at the airport a couple of hours before the departure time allows passengers to comfortably check-in and also pass security checkpoints. Each flight of Air France has a check-in deadline which appears on the electronic ticket. The deadlines vary between 15-90 minutes depending on the destination and departure airport.
• When passengers check in before arriving at the airport and don't need to check any baggage, they no longer have to worry about the deadline and can arrive a bit later than other travellers. However, they must still comply with the flight's boarding deadline. Air France may cancel a reservation in case a passenger is not present at the boarding gate at the latest by Air France boarding deadline. Deadlines, after which customers are not guaranteed boarding, vary depending on the departure and arrival airport: 15 min before departure time for flights between Paris-Orly and metropolitan France; 20 min before departure time for all other flights.

Food & Drinks

Air France meals are all included in the price of the ticket. The airline offers passengers an option to pay to upgrade the economy class meals. On long-haul flights Air France offers a menu of the day at no extra charge for all travel classes and destinations. Also available are hot and cold drinks, with or without alcohol.

Economy class clients on longer flights enjoy a self-service buffet with savory treats, mini-sandwiches, fresh products, sweet and ice cream. They can pay to upgrade their inflight meal with a la carte dining options. Prices start at EUR12 and can be added to passenger's booking at the time of reservations or via the manage your booking section of Air France website. Orders are placed from 90 days until 24 h before departure. 

• As an aperitif, passengers in the Premium Economy cabin receive a complimentary glass of champagne along with a savory appetizer. They can then choose between two hot meals. Local specialties are also available for certain destinations. Travellers can finish off their meal with a dessert, followed by tea, coffee, or digestive liqueur, paired with sweet delicacies. 
• On flights out of Paris-Orly to Nice, Marseille, Toulouse or Bordeaux, Economy class passengers may select from a range of pre-order dishes for a fee. They can order the meals up to 24 hours before departure and these include: Seafood, Farmhouse, Garden and Sweet menu. 
• On flights out of Paris-Charles de Gaulle to New York, Los Angeles, Seoul, Shanghai, Tokyo and Singapore, passengers in Business and First class can access the French style (Service a la francaise) program. It allows them to personalise their dining experience via choosing the meal in advance of their flight. Meal options include Traditional Chinese, A taste of Japan, Korean Sensations, Thai, Indian Delights, and Seafood. Airline's First and Business class meals are created by Michelin-starred chefs. 

Air France special meals are ordered for flights longer than 2 hours and 35 minutes up to 48 hours before departure time. Meal options include: Low Salt, Gluten Free, Diabetic, Low Calorie, Vegan, Indian Vegetarian, Ovo Lacto Vegetarian, Halal, Hindu, and Kosher.